By: Patsy Linares
Let’s start by clearing up a common confusion: the difference between a brand design firm and an advertising agency. Understanding this distinction will shed light on the process and its components.
What’s the Difference Between a Branding Firm, Advertising Agency, and Marketing/Communications Company?
The distinctions between these entities have blurred over the years. Traditionally, these terms described distinct services, but today, it’s not so simple. When I tell people where I work, or even my parents, I often see confusion. HA! Mention “advertising agency,” and they picture Mad Men scenes with suits, smoke, and chatter. Say “marketing and communications firm,” and their eyes glaze over. “Branding firm” often brings to mind iconic brands and taglines.
Here’s a quick overview:
Branding Firm: This is all about strategy. A branding firm delves into your business like no one’s business in order to develop the story of who you are, what you stand for, and why you matter. Going back to my favorite TED Talk, one of the top five by Simon Sinek, and to quote him:
“People don’t buy what you do; they buy why you do it. And what you do simply proves what you believe.” – Simon Sinek
A branding firm not only sees the bigger picture but also works to develop the brand voice and the importance of unique design, creative, and visual language.
Advertising Agency: Focuses on the tactical side. They take your core messages and create a plan to communicate them.
Marketing and Communications Firm: Often a blend of both branding and advertising, sometimes with public relations included. These are typically full-service.Depending on your needs, you might work with one or a combination of these firms. Understanding their roles will help you set realistic expectations and propel your business forward effectively.
The Core to Starting is Your Brand
Your brand is the “main squeeze” of everything and determines the roadmap to all your touchpoints from social media to e-blasts to your website. For B2B, your LinkedIn page with your personal branding is just as important. It’s what your clients and potential customers think, say, and feel about your company. In today’s world, their opinions impact your bottom line more than ever.
If your audience isn’t engaging or feels negatively about your company, it’s time to consult a branding firm. Major changes like new leadership or an acquisition also call for branding expertise. If you’ve had your logo for 10+ years, it might be time for a refresh. At PIL, being a branding firm, we excel at uncovering the areas that need to raise the bar and telling your company’s story in a way that resonates with modern designs and connects with people, including your internal teams.
How a Branding Firm/Agency Can Make a Difference
Branding firms or agencies focus on your company’s identity, color palette, fonts, and their purpose, which become the foundation for every business decision—from operations to marketing. A reputable firm should conduct a brand audit, not just recommend rebranding everything. It’s essential to review the current logo and brand colors to assess whether it’s worth upgrading or elevating certain elements. This process ensures that everything reviewed is developed in a visually pleasing manner with clear purpose and drive.
When developing a brand audit and presenting creative to clients, firms need to determine the brand message, its mantra, and personality. The presentation should include a comprehensive strategy, competitive review, and a mood board filled with inspiring visuals. At PIL, we constantly review and learn from luxury fashion brands, guiding us towards innovative creative directions. The result is always something crafted and tailored to each client, showcasing how the brand will be developed across all touchpoints—from social media and digital banners to traditional creative solutions.
See below how newly crafted creative is developed. In this article, we will feature this new campaign from Belmont that is very consistent across all different brands. It promotes not just each brand but, with imagery, tells a story through different photographers and how each hotel inspired them.
THESIS HOTEL: A BRAND WITHIN A BRAND
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